New Team Leadership Essay Example for Free

New Team Leadership Essay SUMMARY: Our organization is adding a new department for the company’s strategic plan to enter a new market segment. As the manager for the new department for Team A, one must evaluate each team member to include myself. This evaluation should consist of any current situations that may arise, culture, and any urgent matters. To approach this in a sensible manner, one should use any principles or methodology along with any best practices or guidelines that can assist with coming to any decisions that may need to be made. Prior to arriving at any conclusions, meetings will need to take place with current management and the team to assess the plans put forth. These meetings with management should include a brainstorming session, while at the same time provide management the opportunity to critique and analyze any results, and therefore provide any valuable feedback that may come from these meetings. This will help to identify any strengths and weaknesses of the plans that are currently in the developing stage, thus allowing Team A to make the necessary changes to help ease the transitioning of the new department. In today’s world, teams are now becoming an intricate part of many organizations as they begin to shift toward team environments. As organizations shift towards team environments, it provide opportunities for multiple personality types to come together thus increasing the chance for success throughout the company. TEAM LEADERSHIP AND EVALUATIONS In order to develop a great team, the team must understand the company’s  goals and expectations of what management is requiring within the new department. As the leader of the team, one has to know what the team needs are and provide any tools necessary to accomplish those goals expected from us. As the manager of this new department, I will evaluate each member of the team, to include myself and try to properly define or identify the personality type of each individual. After providing the Jungian 16-Type Personality assessment to each team member, the result for one individual was the ENFP personality type and the results of the remaining 3 members that includes myself were ENTP personality type (University of Phoenix, 2014). PERSONALITY TYPES Team Member Jerry Villanueva – Jerry’s assessment score is ENFP. ENFP personality types identify individuals like Jerry as outgoing because he is people oriented. It also mentions he has a creative side and is a highly optimistic person. Another thing about an ENFP personality type is that these individuals are inspiring, expressive, social and values-oriented. They do not like to miss out on anything that is going on around them and like to experience social events (Personality Max, 2007 – 2014). Jerry can be beneficial in that his personality type provides energy to the team and is enthusiastic in this new endeavor presented to Team A. He can be an advocate through his support for the team while displaying his vision for the big picture. Jerry can be exciting for the team because he is a passionate individual and is energetic when around people (Personality Max, 2007 – 2014). Team Member Jason Sanford, Janette Salgado, and Eddie Trevizo – The remaining team members, Jason, Janette, and Eddie’s assessment score is ENTP. ENFP personality types identify individuals such as Jason, Janette, and me as innovative people who are looking for new ideas or a new way of doing things. Though we can be individualistic in pursuing our thoughts or actions, an ENTP personality type is also versatile in that one is able to do many different things or have many different uses and can embrace a variety of skills. ENTP is also entrepreneurial. In other words, one is willing to take the risk of accepting a new challenge such as becoming the manager of Team A. ENTP personality types like to be the originator through logic, curiosity, and like to invent as possibilities can seem endless in an endeavor such as this. The willingness to contribute is also a positive and  can be intellectual (Personality Max, 2007 – 2014). EVALUATING THE SITUATION Determining what is a true sense of urgency. Urgency does not necessarily mean that the new department is in crisis mode. Goals must still be met and as a manager one should take a look at the big picture to determine what needs are not being met. Do not change one’s expectations on what should get done. As a manager, one must look around to determine how to establish a sense of urgency as a positive way to re-enforce company culture through positive change. Team members should develop a vision and strategy, communicate the change, and empower the employees. Team A members need to consider how to approach employees without creating panic to take the new department into the new market segment so that it becomes successful while incorporating a new management style and new positive environmental, organizational, behavioral, and work culture. LEADERSHIP APPROACHES As a manager, one should adjust the management style to the current situation. One also must provide a vision, be trustworthy, and encourage team members and employees to receive positive reaction. The manager shall provide a proactive and powerful message to create motivation. Assure that the right tools are available for employee’s and provide the necessary training to stimulate achieve trustworthiness. Training should be provided to managers to develop understanding of how to better evaluate situations to become effective. Review the situation and involve everyone when wanting to lead across cultural barriers and become an effective leader. Leadership should follow the five dimensions which involve integrity, consistency, openness, competence, and loyalty (Coulter Robbins, 2012). PRINCIPLE TO APPLY Principles one would choose to apply from various theories such as leadership behaviors like the democratic style that involves employees in its decision making process while using feedback to coach employees. One would also incorporate the seven leadership traits which are: desire to lead, drive, honesty and integrity, intelligence, self-confidence, extraversion, and job knowledge. Combining the leadership traits and democratic style behavior can help to achieve the necessary results for the  launch of the new department (Coulter Robbins, 2012). CONCLUSION To conclude this memorandum, it is the desire of Team A to accept the challenge of incorporating different personalities and expertise to manage this new department. As manager, I accept full responsibility to ensure the success of this venture. Team A looks forward to creating a positive environment where visions, innovation, creativity, passionate, energetic, and enthusiastic individuals demonstrate and provide the drive to meet the company’s goals and expectations are met. Team A looks forward to a new and successful venture entering this new market segment and to a successful launch of the new department. References Coulter, M., Robbins, S. P. (2012). Management (11th ed.). Upper Saddle River, NJ: Prentice Hall. Personality Max. (2007 2014). Mypersonality.info. Retrieved from http://www.mypersonality.info/personality-types University of Phoenix. (2014). Self-assessment library 3.4. Retrieved from University of Phoenix, MGT521 website.

Customer Service Essay -- Business Management Studies

Customer Service Customer service consists of the various ways in which a business looks after its customer. A business that wants to provide a comprehensive high quality customer service must be aware of, and be able to analyse, customer needs, and also to set up systems to ensure that those needs are catered for from the first enquiry to after-sale service. Customer service consists of a wide range of activities. The purpose of these is to make sure that customers are happy and will return again and again. Every business should remember that customers are the factors, which affect demand for the product. It is one of the greatest importance, therefore, for the organisation to know its customers- who they are, what they need and how it can satisfy those needs. Customer service is one of the most important ingredients of the marketing mix for products and services. High quality customer service helps to create customer loyalty. Customers today are not only interested in the product they are being offered but all the official elements of service that they receive from the greeting they receive when they enter a retail outlet, to the refund and help that they receive when they have a complaint about a faulty product that they have paid for. Logo: Sainsbury's - making life taste better Introduction to Sainsbury’s Sainsbury’ is a high class retail store that supplies to a wide range of products mainly dealing with foods but now, starting to ...

Apple External and Internal Analysis

Introduction Apple Inc. is an American multinational corporation that designs and manufactures consumer electronics and computer software products. Established in Cupertino, California on April 1, 1976 in the heart of Silicon Valley, and incorporated January 3, 1977. Apple Inc. used to be called Apple Computers Inc. , but dropped the word computer because it wanted to expend its products beyond just computers. Steve Jobs was a co-founder and the CEO before.Today, Apple operates more than 250 retail stores in nine countries, and an online store where hardware and software products are sold. SWOT: Apple Inc. , the manufacturers of Macs, iPods, iPhones, iPads and professional software, has achieved great success since it began in 1977. It's difficult to predict what will happen to this company in the future, but a SWOT analysis (which measures the strengths, weaknesses, opportunities, and threats to a business) can help to understand the company's current position and where it may go in the future. StrengthsApple's strengths are being a design innovator that is ahead of the trends, creating ergonomic electronics that fit people's lives. Specifically, Apple has been able to invest significantly in research and development, having invested $80 million in the quarter ending in June 2010. Weaknesses Apple acknowledges that its profitability is dependent on the global economy. Economic downturns can have a significant negative effect on the company, and fluctuations in foreign currencies make profit predictions in foreign markets uncertain. OpportunitiesApple is expected to introduce a new mobile advertising platform for the iPhone, iPod touch, and iPad. The introduction of this advertising platform represents an opportunity for new revenue sources. Threats Apple is involved in several legal actions, including lawsuits alleging patent infringement and antitrust violations. Many of the suits are from smaller companies, but notable plaintiffs include Nokia. These lawsuit s present a threat because of the possibility of unfavorable judgments and the ongoing costs associated with legal defenses.

Question 1. What Immediate Problem Did The President Run

Question 1 What immediate problem did the president run into when initiating the healthcare reform and why? Answer The immediate problem was that was it possible for the White House to agree and act jointly with the President on the healthcare reform. The reason is because too many healthcare reforms had been failed and it was a very big step to take. Question 2 Obama’s administration believed that taking on a health care reform is a test of what in American politics? According to Obama, it was intended to prove what? Explain the stakes. Answer Obama’s Administration believed that it is a test of problem-solving for the country. It was intended to prove that countries with the help of people’s voice can always solve problems and the skate†¦show more content†¦(Hint: they wanted some feature added to the bill, what is that feature?) Answer The individual who supported the reform was named Karen Ignagni. The request was to have healthcare insurance for everyone in the United States. Question 7 Senator Baucus received $2.5 million from insurance interest groups to do what? Whose interests did he represent? Answer He received $2.5 million to let the interest groups talk to the congress leader about the reform. He represented Private insurance groups. Question 8 Who is denied a seat at the negotiation table about the healthcare? Who is removed physically by guards from the press conference in the White House? Answer Healthcare activist was denied a seat. They were also the ones removed physically by the guards. Question 9 When in Congress senator Baucus introduced â€Å"Medicare prescription drug bill†, it was a payoff to drug and pharmaceutical industries for what? Who did the bill benefit (financially)c? Answer It was for the insurance industry. The bill benefitted the Pharmaceutical industry. 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